FAQ

✅ FAQ – Frequently Asked Questions

1. How long does delivery take?
Orders are usually delivered within 1–3 business days in Dubai and 3–5 business days across the UAE.

2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across the UAE for your convenience.

3. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via SMS or email.

4. What if I receive a damaged or wrong product?
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery, and we will arrange a replacement.

5. Do you accept returns or exchanges?
Yes, we accept returns and exchanges within 7 days, as long as the item is unused and in its original packaging.

6. Are your products original?
Yes, all products sold on our store are 100% authentic and quality-checked before shipping.

7. Do you ship outside Dubai?
Yes, we deliver all over the UAE, including Abu Dhabi, Sharjah, Ajman, and other emirates.

8. Is my personal information safe?
Yes, your information is secure and protected. We never share your personal data with third parties.